Privacy Policy

Hello Green Home is committed to protecting your privacy

This Privacy Policy describes how “Hello Green Home” (also referred to as “we,” “us” and “our”) collects, uses, maintains, protect and share information collected from you on the Hello Green Home website www.hellogreenhomes.com (our “Site”). The same policy applies to any Hello Green Home App and Social Media site. This Privacy Policy (the “Policy”) applies to all products and services offered by us.

Please read this Policy carefully to understand how we treat your information before you access or use the Site or otherwise communicate with us.

By accessing or using the Site or communicating with us you accept and consent to our practices described in this Policy. This Policy may be amended from time to time in our discretion (you will find the date of the last update at the bottom of this Policy). If you do not agree with this Policy in any way, do not access the Site or communicate with us.

We encourage you to frequently check this Policy for any changes to stay informed about how we are helping to protect your personal information that we collect. It is your responsibility to review this Policy periodically and become aware of and amendments.

Personal Data

At Hello Green Home, we believe strongly in fundamental privacy rights — and that those fundamental rights should not differ depending on where you live. We treat any data that relates to an you as an identified or identifiable individual or that is linked or linkable to you by us as “personal data.” Data that directly identifies you — such as your name — is personal data (some of which is public, for instance, data from public governmental websites). Also, data that does not directly identify you, but that can reasonably be used to identify you — such as the serial number of your computer or device — is personal data. Aggregated data is not considered personal data for the purposes of this Policy.

We may collect personal data from you in a variety of ways, including when you visit the Site, register on the Site, subscribe to our newsletter, respond to a survey, fill out a form, or in connection with other features or resources we make available on the Site. You may be asked for your name, email address, or telephone number. You may, however, visit the Site anonymously. We will collect personal data from you only if you voluntarily submit such information to us. You can always refuse to supply personal data, except that it may prevent you from engaging in certain Site related activities.

Non-Personal Data

We may also collect non-personal data about you whenever you interact with our Site. This information may include your browser name, your type of computer, and technical information about your means of connection to the Site, such as the operating system and Internet service provider utilized.

Web Browser Data

Our Site uses “cookies” to enhance your experience. Your web browser places cookies on your device for record-keeping purposes and sometimes to track information about you. You may choose to set your web browser to refuse cookies, or to alert you when cookies are being sent. If you refuse certain cookies some parts of the Site may not function properly.

How We Use Collected Information

We may collect and use your personal information for the following purposes:

To improve customer service - the information you provide helps us respond to your customer service requests and support needs more efficiently
To personalize your experience - we may use information in the aggregate to understand how various users as a group use the services and resources provided on our Site
To improve our Site - we may use the feedback you provide to improve our products and services
To run a promotion, contest, survey, or other Site feature
To send you information that you agreed to receive about topics we think will be of interest to you
To send periodic emails - if you decides to opt-in to our mailing list, you will receive emails that may include comp any news, updates, and related product or service information

If at any time you would like to unsubscribe from receiving our future emails, we include detailed “unsubscribe” instructions at the bottom of each email, or you may contact us via the Site.

How We Protect Your Information

We have adopted appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site. You are responsible, however, for protecting your password and for the security of information that you transmit to us over the internet.

If you have reason to believe that your interaction with us or our Site is no longer secure (for example, if you feel that the security of your username or password has been compromised), you must immediately notify us of the problem by contacting us.

We do not sell your information. Further, we do not permit third parties to use any personal information we share for any purpose other than (i) as described in this Policy, and (ii) to comply with their own legal requirements. We may use the information you provide about yourself when placing an order only to provide you services related to that order. We do not share your personal information with nonaffiliated third parties except to the extent necessary to provide you service.

How Your Information May be Disclosed

We may disclose information, including personal data to:

Our affiliates to the extent allowed by law
Our licensors, service providers, subcontractors, and agents as reasonably necessary to enable us to operate the Site and provide services to you
Third parties to whom we must legally disclose your information
The company you represent (if applicable) if that company requests us to do so
You and other third parties with your express consent
A buyer or other successor to our business

We may also disclose your personal data:

To comply with any court order, law or legal process, including to respond to any governmental request
To investigate potential unauthorized access or misuse of our Site or otherwise enforce any Terms and Conditions or other agreements related to use of our Site
To protect our assets or rights, including for billing and collection purposes
If we believe disclosure is necessary or appropriate to protect our rights, property, or safety, or those of our users or others (including exchanging information with others for the purposes of fraud protection and credit risk reduction)
For any other purpose disclosed by us when you provide the information

In addition to the above, we may share non-personal information (for example aggregate or anonymous data):

With analytics providers, search engines, or other service providers that help us improve our Site and services
With other users or prospective users of our Site and services

In the event that we receive a governmental request to provide it with your specific personal information, we will take reasonable attempts to notify you of such request, to the extent reasonably possible and legally permissible.

Third Party Websites

You may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.

Children’s Online Privacy

Protecting the privacy of children is especially important. For that reason, we never collect or maintain information at our Site from those we actually know are under 13 years old, and no part of our Site is structured to attract anyone under 13. We comply with the Children's Online Privacy Protection Act and other laws protecting children.

Do Not Track

Our Site does not currently change the way they operate based upon detection of a “Do Not Track” or similar signal. We cannot control how third-party websites or online services you visit through our Site respond to Do Not Track signals. Check the privacy policies of those third parties for information on their privacy practices.

Contacting Us

If you have any questions about this Policy, the practices of our Site, or your dealings with our Website, please contact us at:

Hello Green Home LLC
20715 North Pima Road
Suite F-108
Scottsdale, AZ 85255
(602)820-3703
privacy@hellogreenhomes.com

This Policy was last updated on March 3, 2025